Theseus Digital with its offshore development centres in India provides services to US and UK clients. Theseus Digital provides a collaborative engagement model by leveraging time and cost advantage. We at Theseus Digital understand the work processes of the overseas customers and manage the geographical time differences well. Our relationship managers are specifically meant to provide you with maximum visibility and accountability into the project development activities in our centre of excellence. Our experience and a systematic approach make us deliver the best results.

Our Process

The most important is confidentiality. Theseus Digital ensures that there is an agreement with the client regarding non disclosure and confidentiality at all times.

A single point of contact at onsite and offshore is maintained for all issues related to the project. The tools and the technologies to be used for the completion of the project are communicated to the client and any up gradations or changes required are implemented.

The communication on daily basis between the onshore team and the development team is ensured by overlapping the work timing of both the teams. This leads to fast and efficient communication and is applicable to all team members.

The use of video conferencing, instant messaging and other online collaboration tools is stressed upon to increase productivity.

The best suited methodology for the entire life cycle of the project is considered and decided upon at the initial stages and the same is done by consulting the client and with his approval.

24x7 Customer Support

At Theseus Digital, it is believed that one thing that separates the best from the rest is its customer support services. Our technical team is available 24/7 to provide assistance to the client. This is made possible with live chat, emails, voice India based contact point. All staff members involved in the project report directly to the client and follow the directives.